Frequently Asked Questions
Everything you need to know about working with Ink Brigade
We offer a full range of custom merch services:
- Screen printing
- Full color digital transfers
- Embroidery (garments & headwear)
- Digitally printed stickers
- Patches (embroidered, woven, printed)
- Patch sew ons
- Enamel pins
- Woven hem label and neck labels + sew on
- Promotional products
Our minimum order is 12 pieces per design. Some specialty prints require a higher minimum.
- Fill out a quote request form
- Send an email to sales@inkbrigade.com
- Call us at 503.451.0001
Our standard screen printing size for t-shirts is 15″ wide x 19″ tall.
So many we can’t list them all here but some of our favorites for screen printing are Bella + Canvas, Next Level, Allmade, AS Colour, Royal Apparel, and Independent Trading. We also use standard brands like Gildan, Hanes and Port & Co.
Let us know if you have something specific in mind. If you aren’t sure what brand you want then let us know what you do/don’t like and we can point you in the right direction.
Browse our main product catalog or check out these resources:
In many cases garment sizes, colors and styles may be mixed as long as the art size stays the same (can use the same screens) and is using the same decoration method (i.e. all screen printing, or all embroidery). Fees may be incurred if an ink color change is required. Some mix and matches require a minimum for instance when combining tees & sweatshirts there is a minimum of 12 of the new product as it requires some changes to the set up.
Totes and accessories can not be combined with any other products to qualify for minimums and will be a separate order.
Turnaround time generally ranges between 15-20 business days depending upon time of year.
This time period begins when we have received:
- Final Approved Artwork
- Confirmed Order Details
- Payment in full
Things that may delay your order:
- Special ordered goods
- Items on backorder (we’ll let you know)
Rush orders are sometimes available depending on current workload and may incur an additional fee.
Unfortunately in screen printing there are some things we can’t control (defective garments, the occasional misprint, screens popping, etc.). As a result we ask that you allow for up to a 5% shortage on your order. Generally it’s not that much and often people get extras! However it’s never a bad idea to order extras.
Have questions? Email us at sales@inkbrigade.com or call us at 503-451-0001
We accept most major credit cards or ACH transfers via an online payment link sent with your invoice. We also accept Cash, Money Orders, Cashiers Checks, Checks (must clear before turnaround time starts), or PayPal (sales@inkbrigade.com).
Yes. We pride ourselves on quality craftsmanship and integrity. If you are unhappy with your order for any reason, please contact us within 7 days of receiving your order at sales@inkbrigade.com. We cannot guarantee against garment shrinkage. Returns may be subject to seller’s discretion.
When screen printing on dark shirts we usually need to put down a layer of white ink under the colors in order to make the colors stand out – this is called an “underbase.” This underbase counts as an additional print color in your design, even if there is visually no white in your design.
If you’re wanting a vintage looking print (a more transparent thinner print) let us know and we can help advise you on what garments this will work best with.
Some people think it’s Angela, some people think it’s Tony. It’s actually this gal. Jennifer.
