What services and product options do you offer?

What is your minimum order?

How do I get pricing for Ink Brigade services and garments?

What is your maximum print area for shirts?

What brands of shirts do you use?

Can I mix and match garments to reach the minimum order requirement (e.g. tanks, sweatshirts and t-shirts)?

What is your turnaround time?

Order Shortages

How do I place an order?

What type of payments do you accept?

Is your work guaranteed?

What is “underbase” print?

Who’s the boss?

What services and product options do you offer?

Screen printing
Full color digital transfers
Embroidery (garments & headwear)
Digitally printed stickers
Patches (embroidered, woven, printed)
Patch sew ons
Enamel pins
Woven hem label and neck labels + sew on
We also offer promotional chotchkies

What is your minimum order?

Our minimum order is 12 pieces per design.  Some specialty prints require a higher minimum

How do I get pricing for Ink Brigade services and garments?

What is your maximum screen printable area for shirts?

Our standard screen printing size for t-shirts is 15″ wide x 17″ tall.
We offer oversized screen prints of up to 18″ wide x 20″ tall depending on whether the garment or substrate will work with these print perimeters .

What brands of garments do you use?

So many we can’t list them all here but some of our favorites for screen printing are Bella + Canvas, Next Level,  Allmade , AS Colour,  Royal Apparel, and Independent Trading. We also use standard brands like Gildan, Hanes and Port & Co.  Let us know if you have something specific in mind.  For Embroidery Richardson has some really nice offerings but, again there are lots of other brands in all price ranges. If you aren’t sure what brand you want then let us know what you do/ don’t like and we can point you in the right direction to make sure your custom screen print or embroidery order comes out perfect (just like you are)

This is a link to our main product page 
Here are some other resources as well:
Catalog 2 
Catalog 3
Royal Apparel
AS Colour

Can I mix and match garments to meet the minimum order requirement (e.g. tanks, sweatshirts, and t-shirts)?

Garments sizes, colors and styles may be mixed as long as the art size stays the same and is using the same decoration method (i.e. all screen printing, or all embroidery). Fees may be incurred if an ink color change is required.

What is your turnaround time?

Turnaround time generally ranges between 2-4 weeks depending upon time of year.

This time period begins when we have received the following info:

  • Final Approved Artwork
  • Confirmed Order Details (See: How do I place an order?)
  • Payment- Payment in full is required to begin your order

*Actions that may delay your order or not qualify for the regular 10-12 business day turnaround time:

  • Special ordered goods
  • Items that may be on backorder We will let you know if this is the case.

**Rush orders- are sometimes available depending on current workload and may incur an additional fee.

Order Shortages

Unfortunately in screen printing there are some things we can’t control (defective garments, the occasional misprint, screens popping, etc.  As a result we ask that you allow for up to a 5% shortage on your order.  Generally it’s not that much and often people get extras! (whoo hoo!) However it’s never a bad idea to order extras.

How do I place an order?

To place an order with Ink Brigade. Follow these steps:

Fill out a get a quote form and include your print ready art or…

  1. Send your print ready artwork to sales@inkbrigade.com. Once received, we will proof the art to make sure that it is print ready. For information on submitting artwork please go to our Art Preparation/Print Specs page.
  2. Send your complete order info to sales@inkbrigade.com.

Here is the information that we need:

  • Company Name/Band Name
  • Design Name – Quantity (minimum order is 36 pieces)
  • Breakdown of Sizes – Garment Style (ex: Standard T-Shirt, Fashion T-Shirt, Zip-Up Hood, etc)
  • Garment color
  • Number of colors in design (if printing on dark shirts See: What is an underbase?)
  • Payment type (we accept cash, credit cards, or paypal)
  • Shipping or Pick-Up
  • Shipping address / phone number
  • Email address for tracking info

What type of payments do you accept?

Payment is accepted online via a payment link we sent out with your invoice.  We accept most major credit carts or ACH transfers. We can also accept Cash, Money Orders, Cashiers Checks, Checks (We require these to clear before your turnaround time starts) or Paypal. Our PayPal address is sales@inkbrigade.com

Is your work guaranteed?

Yes. We pride ourselves on quality craftsmanship and integrity. If you are unhappy with your order for any reason please contact the customer service department within 7 days of receiving your order at sales@inkbrigade.com. We cannot guarantee against garment shrinkage. Returns may be subject to sellers discretion.

What is “underbase” print?

When screen printing on dark shirts we usually need to put down a layer of white ink under the colors in order to make the the colors stand out, this is called an “underbase”. This “underbase” will count as an additional print color in your design, even if there is visually no white in your design. If you are wanting a vintage looking print (a more transparent thinner print) let us know and we can help advise you on what garments this will work best with.

Who’s the boss?

Some people think it’s Angela, some people think it’s Tony. It’s actually this gal. Jennifer.